When travelling to and from Europe, there is a law that gives you the right to be compensated if your flight has been delayed or cancelled. This page will help you understand your rights and how to get the compensation that you deserve. When flying with United, your passenger rights are covered.
When Flying with United, Your Passenger Rights are Covered
Not everyone is aware that there is a law regarding compensation for flight delays and cancellations. This is because different factors apply to different situations.
In most cases, you can claim if your flight was delayed over 3 hours. However, due to the time period that has elapsed since the date of your flight, you only have 6 years to file a claim.
Conditions That Must Be Met To Claim Compensation
The compensation is applicable to flights that take off from an airport in the European Union or a foreign airline.
According to the guidelines, if a flight delay or cancellation occurred due to certain circumstances, then the compensation should be claimed.
In the UK and Ireland, the deadline to file a claim is 6 years after the date of your flight. The compensation amount varies depending on the country where the flight originated.
If your flight was delayed for more than three hours, you can still claim compensation. However, for cancelled flights, it’s 2 hours.
Other conditions may also apply. In case of long delays, United Airlines is required to provide assistance and care to its passengers.
This includes the following: If your flight was delayed for over two hours, the airlines should provide proper care and assistance to its passengers. These conditions apply to both long delays and cancelled flights.
Related: What You Can Do When Flight Changes?
Meals and drinks as Compensation
You can also establish communication with people at the airport and arrange hotel accommodations if required.
If you were not provided with the necessary assistance or care during the delay, you have the right to be compensated. To receive the full compensation amount, you should keep all of your receipts.
United Airlines: how much can I receive in compensation for a flight delay, cancellation or overbooking?
The total amount that you may receive depends on the distance between the airport and the destination of your flight. It’s also calculated based on the flight’s itinerary.
For instance, if your flight travelled a distance of over 3,500 kilometres, then the compensation amount for delays of over 3 hours is reduced by 50%.
How to proceed when seeking compensation for a delayed or cancelled United Airlines flight
Important items to keep in mind when it comes to filing a claim are the flight’s original documents and the details of your accommodations.
Claim Your Compensation From United Airlines
Usually, airlines try to avoid compensating their passengers by making the claims complex. They also often use the concept of an extraordinary situation to justify their actions.
Fortunately, there are various resources available to help you get the compensation you deserve. Our team will thoroughly check the airlines’ records and take them to court if necessary.
If you’re not able to handle the details yourself, our service providers can help you get compensated through a no-win, no-fee agreement.
When Is It Possible To Claim For A Delayed Flight?
According to a recent ruling, if your flight was delayed for more than three hours, then you may be entitled to compensation. This applies to passengers who were flying with an EU airline.
The exact amount that you may receive depends on the distance travelled and the time it took to reach your destination. To check the status of your claim, use our claim calculator.
When Can You Claim A Cancelled Flight?
Although you can apply for compensation for a cancelled flight, certain conditions are still required to be met in order to be considered entitled to the compensation. For instance, if the flight was cancelled due to a technical issue, this should be considered a form of compensation.
If you were informed about the cancellation of your flight more than 14 days before it happened, then you are not entitled to compensation. In other words, if the flight was cancelled and you were not able to get a replacement flight, then the airline is not obligated to compensate you.
If, however, you were informed about the cancellation no later than 7 days before the flight’s scheduled arrival, then you’re entitled to the compensation.
If your flight was cancelled due to an extraordinary event, then you may be entitled to compensation. However, if you were delayed due to a flight delay, then you may not be able to claim the compensation.
One other thing to consider is that if your flight is cancelled, then the airline has a responsibility to take care of you and refund your ticket.
When Am I Entitled To Receive The Refund Of What I’ve Paid For My United Airlines Flight?
If your flight was delayed for more than 5 hours, then you may be able to request a full refund of your ticket. However, this will not allow you to claim the compensation as you need to reach your final destination to claim.
If your flight has been cancelled, or if you weren’t offered a suitable alternative route, then you may be entitled to a refund or compensation. This can be requested through our Flight-Delayed form.
When Is It Possible To Claim For Overbooking Or Denied Boarding?
Under the regulation, if a passenger was denied boarding because of an incident of overbooking, the passenger must be compensated.
If the flight is overbooked, then the airline has a good reason to deny boarding. Usually, it’s because the number of available seats exceeds the number of people who want to travel on it. Overbooking occurs even though some passengers arrive at the boarding gate.
You should be aware that, usually, airlines will only compensate you for the difference between the original ticket price and the compensation offered by law. In most cases, the airlines will only offer an inferior amount.
Reasons Why United Airlines Refuses To Pay Compensation For A Cancelled Or Delayed Flight
United typically rejects compensation claims on the basis that the flight was cancelled due to an extraordinary event. If the reason behind the delay or cancellation was not explained in writing, then we may have to sue the airline.
When Is One Entitled To Compensation When Flying With United Airlines?
Under Regulation EC 261/2004, passengers may be entitled to compensation if their flight was cancelled or delayed due to an incident that was caused by the airline’s negligence.
Did The Claim Reject By United Airlines?
If your claim has been rejected by United, then our experts can still help you. They will thoroughly check the details of your case and provide their recommendations on how to improve your claim. We’ll do our best to make sure that your claim is still valid.
United Airlines is a US-based airline that operates a fleet of 799 aircraft. In February 2020, it had an on-time performance of 82.8%.