What You Can Do When Flight Changes?

Even though the flu pandemic is not expected to affect the travel industry, airlines can still make schedule changes due to unforeseen factors. Some of these include increasing the frequency of service to a certain destination or reducing the duration of a flight.

It’s also important to remember that changing the times of your flight can cause grief. But what rights do I have if I can’t get a refund?

Due to the ongoing COVID-19 crisis, airlines are often waiting until a few months or even weeks before they decide to operate flights to take advantage of the situation.

Ways To Get Informed About Changes To Your Flight’s Schedule

Unfortunately, there are various ways to get informed about changes to your flight’s schedule. These can vary depending on the status of the situation and how far away you are from the scheduled departure.

In some cases, an airline will email you when there has been a change in your flight’s schedule. This method works even if it’s only a small adjustment.

Some airlines, however, only notify their customers about changes within a few months of their scheduled departure.

One way to keep up with the changes that the airlines make is by regularly checking your flights. This method works even if it’s not a daily practice. It saves you time and helps you avoid making a mistake.

After learning about a schedule change, it’s important to formulate a plan on how to deal with it.

What You Should Do After Learning that Flight is Changes?

Do not accept the change: In most cases, accept the new schedule change as long as it’s not significant enough to change your plans.

Plan for a different route: If your flight’s schedule has a major change, consider trying to find a different option.

In some cases, the change is significant enough to cancel your flight. Usually, you can get a refund.

Accept the new schedule change and try to get on with your original flight. However, the other two phases are a bit more challenging.

If, for instance, your flight has been cancelled due to a major schedule change, you are entitled to a refund. This is usually the case during the SARS epidemic.

Most airlines have specific rules when it comes to determining a major schedule change. For instance, if your departure time and arrival times change by less than two hours, that change may be considered significant.

If you notice that your flight has a major schedule change, it’s important to check the policy of the airline to see if it counts as significant enough to get a refund. Doing so online or by phone can be more advantageous than getting a full refund.

Related: What Should You Do When Airline Change Flight Time?

You Have to Know Schedule Change Or Cancellation?

If it’s a schedule change, then it should be considered a cancellation. Generally, an airline will tell you that it’s a schedule change if the change has remained the same.

Although some airlines consider changes of a few minutes to be significant, if your flight was moved the following day, it would still be considered significant. In other cases, it may be considered a cancellation.

The concept of comparable travel conditions is also difficult to interpret. For instance, if a change in the time of your flight is significant, but not significant enough to warrant a refund, then it’s not likely to be considered a comparable change.

But You Don’t Always Have To Accept Their Changes

When an airline makes a major change, such as a departure or arrival change, you don’t have to accept what they’re giving you. Even a small change can be argued, though it usually requires some negotiating skills to get the desired outcome.

Know That Date Or Time Changes Should Be Easy

If all you want is an earlier or later flight, then get on with it. The airlines are always happy to move you to an earlier or later flight if it means getting a refund. However, if you want a reasonable change, then politely ask for a supervisor’s help.

Know The 500 Mile Rule

Many airlines have a policy known as the 500-mile rule, which allows passengers to request a change within 500 miles of their original flight. This means that if a major change has occurred, you can still get a refund or get a new flight within 500 miles.

Know That Airline Partners May Be In Play As Well

Most airlines have strong relationships with other airlines, which can help minimize the impact of a major change. Suggesting a flight on a different airline may be easier with a change in the schedule, but it’s also not unreasonable if the change is necessary.

Know That A Full Refund Is Possible For Changes Over An Hour

Although most airlines require that changes be made for at least 90-120 minutes, many of them will refund your money if they happen over an hour. This is a great opportunity to get a cheaper flight or find a new airline.

Examples Of Winning

You may have also argued that since the airline changed your flight’s schedule, it no longer suits you to fly from Paris.

You were booked on an old-style flat business class seat, and now you’re not happy with the change. You can argue that you deserve upgraded business class seats.

You booked a cheaper flight, and now you’re stuck with a 9-hour layover. You can still win by asking to move to the later flight, with a 3-hour stopover.

If a schedule change is required, then a direct flight is the best option. It eliminates the need for connecting to other cities.

How To Secure The Refund?

The key to winning is to execute the potential benefits of the schedule change carefully. Doing top-tier research on the airlines and other potential routes will help make the agent’s job easier. Be polite, be sure to tell a story about yourself, and always be on time.

Related: What You Should Do to Get Tickets Refundable?